There are a lot of important observations in this Om Malik post about the “gig economy” on how freelancers get screwed and delineating the times and situations in which we should reserve our ire for the companies and not the workers who represent those companies in our face-to-face interactions with them. For the life of me, though, I can’t understand why he says, “We rarely blame the driver when we have a bad ride with Uber.” Who else would we blame in that circumstance? There are lots of reasons to dislike and disdain Uber, but the company doesn’t create any given ride experience.

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Hello. My name is Bix. @bix